FAQs
These FAQs are designed to address the common concerns and queries of local authorities, potential residents, and prospective staff members.
1
What does NUU stand for?
NUU stands for Nurture, Understand, and Uplift and we place emphasis on our staff to create Nurturing, Uplifting environments where our young people can thrive, understanding each child’s individual journeys and ambitions.
2
Who can be placed at Nuu Home Group?
We accommodate Unaccompanied Asylum-Seeking Children (UASC) from childhood through to early adulthood, offering a full pathway of care — from children’s homes and supported accommodation for 16–17s, to care leaver homes for 18–21s. Our first female-only care leaver home, Zion House, is now open, providing a safe and empowering environment where young women can build confidence, independence, and stability.
3
What types of support services do you offer?
We provide safe, supportive homes where young people receive age-appropriate care and guidance.
Our children’s homes and supported accommodation for 16–17s will offer 24/7 staff support, practical life skills training, education guidance, and health and wellbeing support.
Our care leaver homes (18–21) provide keyworker support focused on independence, employment, and stability.
All our homes foster a family-style environment with shared meals, cultural activities, and community days out, helping young people build connections, feel secure, and develop a genuine sense of belonging.
4
How can local authorities place a UASC child with Nuu Home Group?
Local authorities can contact us directly through our website or via phone to discuss placement options and to arrange an initial assessment.
5
What can a young person expect when living at Nuu Home Group?
Our young people can expect a safe, supportive environment with access to various services designed to promote their independence, personal growth, and social integration.
6
How does Nuu Home Group help with social integration?
We offer a range of activities and programs, including social events, sports, and cultural outings, to help young people build connections and integrate into the community.
7
How do you ensure the safety and well-being of the residents?
We have robust safety protocols in place, including supervision, regular health and well-being checks, and a comprehensive support system tailored to each individual's needs.
8
How can I get in touch with Nuu Home Group for more information?
You can fill out the contact form on our website, call us directly, or email us. Our team will respond to your inquiries as soon as possible.